PRIVACY POLICY AND TERMS AND CONDITIONS

GIFTED HANDS CLEANING SERVICES

Effective Date: June 5, 2026

This website is owned and operated by Gifted Hands Cleaning Services, serving customers throughout Sacramento, California and surrounding areas.

By accessing or using this website, requesting a quote, contacting us, or using our services, you agree to the terms outlined below.

INFORMATION WE COLLECT

We may collect personal information when you:

• Request a quote

• Submit a contact form

• Call, text, or email us

• Schedule services

• Leave a review or provide feedback

• Communicate with us through our website, social media, or other channels

Information collected may include:

• Name

• Phone number

• Email address

• Service address

• Billing address

• Property information relevant to requested services

• Any information you voluntarily provide

We may also automatically collect certain information when you visit our website, including:

• IP address

• Browser type

• Device information

• Website activity and usage data

• Referring websites and pages visited

HOW WE USE YOUR INFORMATION

We may use personal information to:

• Respond to inquiries and provide estimates

• Schedule and perform services

• Process payments

• Communicate regarding appointments and customer support

• Improve our website and services

• Detect fraud or misuse

• Comply with legal obligations

• Send marketing communications when permitted by law

COOKIES AND ANALYTICS

Our website may use cookies, pixels, analytics tools, and similar technologies to:

• Improve website functionality

• Measure website performance

• Understand visitor behavior

• Support advertising and remarketing efforts

Third-party providers such as Google Analytics, Google Ads, Meta, or similar services may collect information regarding your interaction with our website.

You may manage cookies through your browser settings. Disabling cookies may affect certain website functionality.

HOW WE SHARE INFORMATION

We do not sell personal information for monetary compensation.

We may disclose personal information to service providers and contractors that assist with:

• Website hosting

• Scheduling systems

• Payment processing

• Marketing services

• Analytics services

• Customer communication platforms

These providers may access information only as necessary to perform services on our behalf.

We may also disclose information:

• To comply with legal obligations

• To enforce our rights

• To protect the safety of customers, employees, or the public

DATA RETENTION

We retain personal information only as long as reasonably necessary to:

• Provide requested services

• Maintain business records

• Meet tax and accounting obligations

• Comply with legal requirements

• Resolve disputes

Information is securely deleted or anonymized when no longer needed.

DATA SECURITY

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

CALIFORNIA PRIVACY NOTICE

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

Subject to applicable law, California residents may have the right to:

• Know what personal information we collect

• Request access to personal information we maintain

• Request correction of inaccurate personal information

• Request deletion of personal information

• Request information regarding how personal information is used and disclosed

• Limit certain uses of sensitive personal information where applicable

• Be free from discrimination for exercising privacy rights

We will verify requests before responding and may deny requests where permitted by law.

AUTHORIZED AGENTS

California residents may designate an authorized agent to submit requests on their behalf. We may require verification of both the consumer and the authorized agent before processing requests.

DO NOT SELL OR SHARE MY PERSONAL INFORMATION

Gifted Hands Cleaning Services does not sell personal information for monetary compensation.

We also do not knowingly share personal information for cross-context behavioral advertising as defined by California law.

If our advertising practices change in the future, California residents will have the right to opt out of any sale or sharing of personal information.

To submit a privacy request or inquire about our data practices, please contact us using the information provided below.

DO NOT TRACK

Some web browsers offer Do Not Track signals. Because there is no universally accepted standard for responding to these signals, our website may not respond to all Do Not Track requests.

CHILDREN'S PRIVACY

Our website and services are not intended for children under 13 years of age.

We do not knowingly collect personal information from children under 13. If such information is discovered, it will be deleted promptly.

THIRD-PARTY LINKS

This website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those third parties.

TERMS AND CONDITIONS

WEBSITE USE

You agree to use this website only for lawful purposes.

You may not:

• Attempt to gain unauthorized access to the website

• Interfere with website functionality

• Use the website for unlawful activities

• Submit false or misleading information

SERVICE TERMS

All services are subject to scheduling availability.

Pricing may vary based on:

• Size of the property

• Condition of surfaces

• Scope of work

• Accessibility

• Additional services requested

Quotes provided online, by phone, or through electronic communication are estimates unless otherwise stated.

Final pricing may be adjusted based on actual site conditions observed during service.

PAYMENT TERMS

Payment is due according to the terms agreed upon at the time of service.

Gifted Hands Cleaning Services reserves the right to suspend or refuse service for unpaid balances.

SMS TEXT MESSAGE TERMS

By providing your phone number, you consent to receive text messages related to:

• Appointment scheduling

• Service reminders

• Customer support

• Service updates

• Promotional offers

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact us directly.

Message and data rates may apply. Message frequency may vary.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

INTELLECTUAL PROPERTY

All content on this website, including text, graphics, logos, photographs, and other materials, is the property of Gifted Hands Cleaning Services unless otherwise noted.

Content may not be copied, reproduced, or distributed without written permission.

LIMITATION OF LIABILITY

Gifted Hands Cleaning Services shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of this website or services.

Cleaning results may vary depending on the age, condition, maintenance history, and material composition of surfaces being serviced.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

INDEMNIFICATION

You agree to indemnify and hold harmless Gifted Hands Cleaning Services from claims, damages, liabilities, costs, and expenses arising from your misuse of the website or violation of these Terms.

GOVERNING LAW

These Terms and this Privacy Policy shall be governed by the laws of the State of California.

Any dispute arising from the use of this website or services shall be resolved in the courts located in Sacramento County, California.

CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy and Terms and Conditions at any time.

Changes become effective immediately upon posting to this page.

Continued use of the website or services after updates are posted constitutes acceptance of those changes.

CONTACT INFORMATION

Gifted Hands Cleaning Services

Email: [bk@giftedhandscleaningservices.com](mailto:bk@giftedhandscleaningservices.com)

Phone: (916) 606-4910

Sacramento, California

To submit a privacy request, please email us with the subject line:

"California Privacy Request"

Last Updated: June 5, 2026

PRIVACY POLICY AND TERMS AND CONDITIONS

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